FAQ

We are conveniently located on an acreage about 25 minutes east of the Calgary International Airport (YYC) and can be reached by any regular taxi service or Uber, however we recommend using Delta Cabs as they offer competitive rates and are familiar with our location. Also see our Contact Us Page for Maps and additional details.

Our comprehensive insurance for your Calgary campervan rental includes collision coverage and up to 2 Million in third-party liability for anything that may happen while the campervan is in your care. Your bond represents your maximum liability – e.g., a bond of $1000 means you would cover a maximum of $1000 in damages if it occurs to the campervan while it is rented out to you.

You are welcome to use your own insurance instead – however, we strongly recommend you verify your coverage for rented RVs/passenger vehicles/converted vehicles up to $70000. Any damages will be charged to your card directly with it being up to you to get reimbursed by your insurance. It is worth noting that any damages to conversions and camping gear (valued around $20000 per rental) are rarely covered by insurance.

For a more detailed breakdown on insurance options please click here.

To rent a campervan from us in Calgary, renters must be at least 18 years old (21 years old for the SUV Camper) and possess a valid driver’s license from their home country or province as well as a credit card in their name to pay the security deposit.

Cancel within 60 days of your campervan trip and receive a full refund. Cancel 30-59 days before pickup and receive a 50% credit to be used within 365 days. Less than 30 days before rental – no refund or credit. Cancellations are to be made via email.

Every North Campervan rental comes with the option to equip a variety of gear to make your trip comfortable, convenient, and tailored for your adventure. Some of our options include include Flexible Mileage Packages, Flexible Insurance, Bedding, Kitchenware, Rooftop Extras (Rooftop Tents, Awnings, Carriers), Standard Tents, Camp Showers, Child Seats, Stand Up Paddle Boards and more.

Check out our Calgary Rentals Page for more information on our different camper types and available options ; or take a look at Step 3 on our Bookings System for options available to a specific Camper Rental.

Your mileage is cumulative over your total trip length and is checked at the start and end of your trip. The amount of kilometers you have will be determined by which mileage package you choose. If you have 1200 kms included with your campervan rental, they can be used however you wish. Any overage will be charged out at the end of your trip.

To make sure you have a good idea of how much mileage you will use for your trip be sure to make a rough plan in advance and add in a little extra to account for stops and detours.

For reference some typical round trip distances from your pickup point at North Campervans Calgary Location:

– Calgary to Banff: 324 km
– Calgary to Lake Louise: 436 km
– Calgary to Jasper: 976 km
– Calgary to Kelowna: 1280 km
– Calgary to Vancouver: 2016km

The Campervan: 9.4 L/100km
The SUV Camper: 9.3 L/100km
The Whatever You Want It to Be Van: 9.4 L/100km
The SUV Camper Mini: 7.1L/100km

The Campervan: 17’L X 6.5’W X 6’H
The SUV Camper: 19’L X 6.5’W X 8’H
The Whatever You Want It to Be Van: 17’L X 6.5’W X 8’H
The SUV Camper Mini: 15’L X 6’W X 8’H

The Campervan: Inside Bed – 6’X4’ with a space in between the two front seats enabling those over 6’ to really stretch out.

The Campervan Rooftop Tent Add-On: 6’6”X4’6”

The SUV Camper and Whatever You Want It to be Van Rooftop Tent: 83”X77”X48”

The SUV Camper Mini Rooftop Tent: 51”X83”X48”

All of our units come with Bluetooth or have a Bluetooth FM Transmitter for your convenience.

Yes, we understand pets are family! Our Campervan Rentals are pet-friendly. We kindly ask that you add our ‘Pet Fee’ during the booking process to cover additional cleaning, ensuring the rental is fresh for future guests.

At this time we only provide round trip rentals from our location just east of Calgary. For one-way rentals we recommend Karma Campervans.

Yes – we provide 24/7 roadside assistance for our rentals. For a full description on what this entails please click here.

If you are particular about what you see, where you stay, the order of it all AND it is inside a National or Provincial Park – the sooner you can book your campsites the better. Many of these campsites book out quickly for the high season, but that said, sometimes cancellations can happen last minute – but some flexibility will be required to take advantage of this.

First-come, first-serve sites are a great option as well – but we do recommend starting your day out stopping in to claim a spot and trying to move on days that aren’t Thursday through to Saturday. Heading outside of Banff and Jasper to some of the Provincial Parks, PLUZ areas, other National Parks (e.g., Yoho, Glacier, and Kootenay) can also really assist in getting away from the crowds and make finding a camping spot for your camper much easier.

Practice leave no trace when camping, hiking, etc. Keep your campsites clean; don’t leave any food remnants (regardless of whether they will break down or not) or wrappers out in the campsite, in the campfire, or in the bushes. Carry bear spray with you when out hiking regardless of how busy the trail is. Make noise/conversation as you go to give warning of your presence. If you come across wildlife – give them their space. We are visitors in their home, and efforts to keep them wild and not relating our presence with food will be of great assistance in ensuring their safety as well as our own.

Our campervans are completely self-contained, meaning no plug-ins are required to power your fridge/electric cooler or to charge your electronic devices. You can random camp in areas where it is allowed – we just ask that you practice “leave no trace” camping and pack out everything that you take in, as well as follow the rules for random camping for your location. Also worth noting is that the campervans’ insurance does not apply to damages that occur when driving if not on maintained roads.

A Canada National Parks pass is required anytime you will be stopping inside a National Park (for example Banff, Jasper, Yoho, Glacier, or Kootenay). They can be purchased online on the Parks Canada Website or you can purchase them at the entrance to the National Park when on your campervan adventure. Some Provincial Parks may also require a specific pass such as the Kananaskis Conservations Pass in Alberta. Be sure to check the requirements online for any parks you plan to stay or stop in.

Most campsites will work as all of our units are self contained so no power or water is needed. Your equipment would be generally considered a van/pickup but you could use a tent site or a powered site.
Scenarios to consider where you’re looking for something more specific:
1) With the units with electric coolers and secondary batteries – you will need some sort of power source for an hour every 2-4 days to charge the battery. This could be at a campsite or really anywhere where you would have access to 120 v power for an hour. Alternatively you can always just use ice in the cooler.
2) If you have a unit with a rooftop tent you can stay anywhere that a hard sided unit isn’t stated as a requirement.
3) Walk-in tent sites aren’t an option unless you have a standalone tent with you.